UX EVIDENCE APPENDIX · ORIGINAL FICTIONAL EXERCISE

Why did the pickup card change?

T1: Find where to collect a reserved book.

All observation notes and interface content are invented teaching inputs. No real participant study or library service is represented.

Original V1 · collection location not shown

The Garden Atlas

Ready for pickup

This display does not reserve a book.

Evidence → interpretation → decision

O1 + O2 → F1 → D1. V2 is proposed; evaluation not performed.

Supplied observation notes

O1 / P01: During T1 on V1, asked which branch held the reserved book.

O2 / P02: During T1 on V1, looked at the branch-hours note for a collection location; it supplied hours only.

Analyst interpretation

F1: Collection location missing beside pickup status. Sources: O1, O2.

Design decision

D1: Add the supplied collection location immediately below pickup status. Keep branch hours separate.

Evaluation still to do

Proposed retest: ask for the collection location on V2 without a hint. Record the actual response, help needed and session/version. No retest has been performed.

Actual project/date:

My role/contributors:

Method/participant permissions:

Actual retest/session/version:

Actual response/help needed:

Publication permission: