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Q3 Business Review
Northwind Labs · October 18, 2026
Where we landed
- Revenue $4.6M, up 19% over Q2
- 1,284 paying accounts
- Net revenue retention 113%
What moved it
- Self-serve signup cut onboarding from 9 days to 40 minutes
- Enterprise tier launched in August, 22 accounts already
What did not
- Southwest region missed plan by 31%
- Support backlog peaked at 640 tickets in September
Next quarter
Two bets: usage-based pricing, and a public API.
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