What QR codes are good for

Print is fixed and a web page is not. A code is the join between the two, and that is the whole benefit.

A code does one thing that nothing else does: it connects a fixed printed object to content that can still be changed.

A printed price card beside the page it points at, with a changed price on the page.
A printed price card beside the page it points at, with a changed price on the page.

The case it solves

Printed material is frozen at the print run. A price, a date, an opening time or a specification changes, and every copy in circulation is now wrong.

Reprinting is expensive and slow, and the wrong copies stay in circulation regardless.

A code moves the changing detail off the paper. The card says what the product is; the address behind it holds the price. The card stays correct indefinitely because it no longer contains anything that can go out of date.

That is the benefit. Everything else people claim for codes is a variation of it.

Printed item What the code carries
Menu Current dishes and prices
Price card The price
Product label Instructions, specification, safety
Packaging Registration, support, full manual
Equipment Manual, service history, fault reporting
Poster Booking, current programme

Where it is decoration

On a screen.

A code in an email, on a web page, or in a slide being viewed on a laptop asks somebody to pick up a second device to reach something the first device could already open. It is a link with extra steps.

The rule is simple: a code is for paper, and for objects. If the thing carrying it has a screen, use a link.

They get scanned now

The old objection was that scanning required an app nobody had. That stopped being true when phone cameras began reading codes directly.

What still matters is the label. A bare square gives no reason to lift a phone. One line saying what happens, see today's menu, book a slot, read the manual, changes the response rate substantially.

Scan counts split by which printed item each code came from.
Scan counts split by which printed item each code came from.

The measurement

This is the benefit people overlook.

A printed run tells you nothing. You print two thousand leaflets and learn nothing about what happened to them.

Give each printed item its own address and the codes report back: how many scans, on which days, from which item. Suddenly the poster and the leaflet and the table card are comparable, and next year's print budget is a decision rather than a habit.

The one rule about what it points at

Paper outlives services.

Point every code at an address you control and can repoint later. A code on a shortener belonging to somebody else works exactly as long as that company does, and every piece of paper carrying it dies on the same day.

Closely related: How to make a QR code you can change later, and How to turn a PDF into a QR code for the adjacent problem.

Put it at an address

Use a code where print meets detail that changes, skip it on screens, label every one, give each printed item its own address, and point them all at something you control.

Questions people ask

What is the real benefit?

Printed material cannot be changed after it leaves. A code points at something that can, so the paper stays correct while the content behind it moves.

Where are they genuinely useful?

Menus, price lists, product labels, packaging, signage, equipment, and anything printed in volume where details change faster than the print run.

Where are they decoration?

On a web page, in an email, or on anything already being read on the device that would scan it.

Do people actually scan them?

Far more than before, because camera apps read them directly with no app needed. Labelled codes are scanned several times more often than bare ones.

What do they give back?

Numbers. Printed material is silent; a code reports how many people scanned it, when, and from which piece of print.

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