How to publish an online catalog

A buyer with a part number wants to find it in five seconds. Every format that makes them scroll instead is costing you the order.

An online catalogue works when a buyer holding a part number finds that part in seconds, sees the current price, and can send the page to whoever signs off.

Everything else about catalogue design is secondary to that one sequence.

A catalogue page on a phone with a part number typed into the search box and one result showing.
A catalogue page on a phone with a part number typed into the search box and one result showing.

This guide covers why flipbooks lose trade enquiries, the page-per-product decision, and what to do with discontinued lines.

The buyer is searching, not browsing

Consumer catalogues get browsed. Trade catalogues get searched.

The buyer arrives with a code, a specification or a replacement to find. They are not looking for inspiration; they are confirming something exists and finding what it costs.

A flipbook catalogue defeats that entirely, because the text is a picture. There is nothing to search. The buyer pages through, gives up, and calls a supplier whose catalogue answered in five seconds.

Real text in a real page is searchable both on the page and by search engines, which means a buyer searching a part number can arrive at your catalogue without knowing you exist.

One page per product

For anything with a stock code, give it a page.

That page can be found in search on its own terms. It can be sent to the person who approves the purchase, without instructions about page numbers. It can carry the specification, the variants, the lead time and the price in a form that does not force the reader to hold three things in their head.

The catalogue then becomes the index rather than the object. Categories, a search, and a way to browse for people who want to.

Catalogue as one file Page per product
Search a part number Not possible Instant
Found in search engines Rarely Per product
Send one item to a colleague Page number An address
Price correction Republish everything Edit one page
Discontinued items Reprint Mark and redirect

Prices that move

If prices change more than once a year, do not bake them into the catalogue.

Put the current price at an address linked from each product, so a price change is one edit rather than a republish and a scramble to tell everyone the old file is wrong.

If prices are stable enough to include, keep the catalogue address permanent so that when a price does change, correcting it reaches everyone holding the link, including customers you have lost track of.

A discontinued product page marked clearly, with a link to the current replacement.
A discontinued product page marked clearly, with a link to the current replacement.

Discontinued lines are not deletions

A buyer bookmarked a product page two years ago. Today they want to reorder.

If the page is gone, they get an error and no information: not whether it was replaced, not what by, not who to ask. That buyer was as close to ordering as a buyer gets, and the dead link is where they stopped.

Leave the page up. Mark it discontinued at the top, say when, and link to the item that replaces it. The bookmark now does a better job than it did before.

Keep the printed catalogue useful

Printed catalogues still work at trade shows and with long-standing customers who keep one on a shelf.

The problem is that the shelf copy goes out of date and keeps being quoted from. Printing the address on the cover and on each section turns the paper copy into a route to the current information rather than a record of old prices.

For the surrounding ground, see How to share a catalogue as a link and How to share a price list as a link. How to make an online menu is also close.

A copy per person ✗ Each edit lives on one machine ✗ No way to merge the changes ✗ Nobody can say which is current ✗ The oldest copy keeps circulating One address ✓ Everyone opens the same page ✓ A correction is seen by all ✓ There is only one current version ✓ Forwarding shares the page, not a copy
The same document as a file and at an address, a revision later.

Put it at an address

Make the text searchable, give every stock code a page, keep prices where they can be corrected, leave discontinued items up with a pointer to the replacement, and put the address on the printed copy.

Then the buyer with a part number finds it before they call someone else.

Questions people ask

Why are flipbook catalogues a problem for trade buyers?

Because the text is an image. A buyer holding a part number cannot search for it, so they page through looking, and a competitor whose catalogue is searchable gets the enquiry instead.

Should prices be in the catalogue?

If they change often, put them on a separate page linked from each product so they can be corrected without republishing. If they are stable, include them and keep the address permanent so corrections still reach everyone.

One page per product or one long page?

One page per product for anything with a stock code. Each becomes findable in search on its own, and a buyer can send a colleague a link to the exact item rather than to a catalogue and a page number.

How do I handle discontinued items?

Leave the page up, mark it discontinued and link to the replacement. Removing it produces a dead link for every buyer who bookmarked it, and those buyers were the ones ready to order.

Do I still need a printed catalogue?

For trade shows and established customers, often. Keep it, and print the address on it so the printed version becomes a route to the current prices rather than a record of old ones.

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